Get in touch

Whether you’re a current student member with a question about your plan, a provider seeking information, or a potential partner, we look forward to hearing from you. Please complete the form below and a team member will be in touch shortly.

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Contact us by mail:
PO Box 15369
Springfield, MA 01115-5369
Contact us by phone:
Main Number: (413) 733-4540

Customer Service: (877) 657-5030

TTY: 711
Hours of operation:
Monday-Thursday, 8:30 a.m.-7:00 p.m. EST
Friday, 9:00 a.m.-5:00 p.m. EST

Fax numbers:
Claims: (413) 733-4612

Sales: (413) 747-8418

Provider Relations: (413) 781-1958

©2024 Wellfleet Group, LLC. All Rights Reserved.

Wellfleet is the marketing name used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC. All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among companies.