Brochure documents, ID cards, and provider look-up tools are now accessible on our website. If you encounter any issues navigating the website, clearing your browser history and cache may resolve the problem and will ensure you are seeing the latest version of the website.
Please note, some limited functions have been temporarily disabled until further notice. You may still continue to access your plan information on the Wellfleet Student mobile app.
Get in touch
Whether you’re a current student member with a question about your plan, a provider seeking information, or a potential partner, we look forward to hearing from you. Please complete the form below and a team member will be in touch shortly.
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Contact us by mail:
Wellfleet
PO Box 15369
Springfield, MA 01115-5369
Contact us by phone:
Main Number: (413) 733-4540
Customer Service: (877) 657-5030
TTY: 711
Hours of operation:
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Monday-Thursday, 8:30 a.m.-7:00 p.m. EST
Friday, 9:00 a.m.-5:00 p.m. EST
Fax numbers:
Claims: (413) 733-4612
Sales: (413) 747-8418
Provider Relations: (413) 781-1958
©2024 Wellfleet Group, LLC. All Rights Reserved.
Wellfleet is the marketing name used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC. All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among companies.